Holding Difficult Conversations (English)

At work there are always situations involving critical or difficult issues – ones that must be addressed. This applies not only to managers giving feedback to their employees, but also to discussions between coworkers. It’s human nature to want to avoid such conversations. We assume they’re going to be unpleasant or stressful – but this does not have to be the case.

In our seminar, you will learn how to purposefully prepare for difficult conversations and create the right structure for them, laying a foundation for an open and constructive dialog.

•      What is a difficult conversation?
•      The importance of your own attitude
•      Preparing purposefully for difficult conversations