Effective communication: Reflecting on your communication style (Live Online Training)

• Reflect on your own communication style
  • Get to know yourself better in order to communicate more purposefully
  • Communicate openly, effectively and confidently in different situations
  Communicate purposefully
  • Increase the effectiveness of your communication through attentive and active listening
  • Avoid reacting passively, aggressively or manipulatively by using an assertive communication approach
  • Achieve win-win results through skillful collaborative communication

Methode

This instructor-led live online training is divided into 3 sequences. In the first sequence, you will be introduced to the topic interactively. Then, in a self-learning phase, you integrate what you have learned into the concrete context of your everyday work. Finally, in the third sequence, the results of the work are discussed in the group, accompanied by the trainer. Following the live online session, additional digital elements are available to support you in implementing what you have learned in your everyday work.