The Essentials of Webex Calling (CLWXCALL) - Classroom Training

• 1. Webex Overview
• 2. Webex Control Hub Overview and Monitoring
• 3. Webex Control Hub Management
• 4. Webex Control Hub Services
• 5. Methods to Add Users to Webex Control Hub
• 6. Methods to Add Devices to Webex Control Hub
• 7. Admin-Configurable Webex Calling Features
• 8. User-Configurable Webex Calling Features
• 9. Webex Calling Public Switched Telephone Network Options
• 10. Routers Supporting Local Gateway
• 11. Deployment Scenarios for Local Gateways
• 12. Local Gateway and Cisco Unified Border Element with High Availability
• 13. Control Hub Settings for Webex Calling
• 14. Router Settings for Webex Calling
• 15. Webex Calling Troubleshooting

Lernziele

• Introduce the components that make up the Webex solution, including Webex Meetings, Webex Messaging, and Webex Calling
• Introduce the components that make up Webex Calling Control Hub, including analytics, troubleshooting, and reporting
• Introduce the Management feature of Webex Control Hub, including how to set it up for a business
• Introduce the Services section of the Webex Control Hub, including the Webex Services, Cloud-Connected Unified Communications Services, and Hybrid Services
• Identify the methods available to add users to the Webex Control Hub
• Explain Cisco IP Phone software registration with Webex Control Hub, eligible devices, and provisioning methods
• Explain how an administrator can configure calling features from the Webex Control Hub that will affect the organization
• Understand how users or administrators can configure calling features either from the Webex Control Hub or from their personal user portal
• Introduce the three different methods available to bring PSTN calling capabilities into the Webex calling solution
• Identify the different types of Cisco routers, as well as third-party routers, that can support the local gateway in a premises-based PSTN deployment
• Describe different deployment scenarios using the local gateway in a premises-based PSTN Webex Calling solution
• Understand how the high-availability solution within Cisco routers can be used in a Webex Calling deployment to offer failover for the local gateway and the Cisco Unified Border Element
• Configure the Webex Control Hub to support Webex Calling in a premises-based PSTN deployment
• Configure Cisco Unified Border Element and local gateway settings on a Cisco router to support Webex Calling using a premises-based PSTN deployment
• Describe different methods that can be used to troubleshoot setup issues and media issues when configuring Webex Calling using the premises-based PSTN deployment

Zielgruppen

• Collaboration Engineers
• Collaboration Administrators